When will I receive my order? TOP
All orders ship out on Monday,Wednesday, and Friday. We ship USPS priority mail for small packages and generally your order is received in 2-6 business days. For large packages we ship USPS Parcel which takes up to 6 -10 days. Small orders shipped USPS First Class mail usually arrive in 2-6 days. For international orders we will contact you with a more accurate estimate for your delivery.
How do I return my order? TOP
All sales are final except under the following conditions; the product was grossly misrepresented, or damaged upon receipt. To return an item you must first contact us at noellegarrettdesigns@gmail.com
Please explain the issue with the product and if it meets the above conditions we will issue you a return #. Please do not return an item without first contacting us. Shipping for returns in not reimbursed. If your item is damaged, we will be happy to exchange your product for store credit or issue a refund. Thank You!
What method of payment do you accept? TOP
We are happy to accept both paypal as a method of payment and personal check or money order. However, your order will not ship until we receive your check/money order and it has cleared. Please send check/money order to Noelle Garrett Designs 760 N. 4th Ave. Covina, CA 91723.
How much is shipping? TOP
Shipping costs are calculated using real time shipping rates and the weight of items purchased. In the event you are overcharged we will refund you through Paypal or via check for check/money orders.
Do you ship internationally? TOP
We do ship internationally.however a minimum additional fee of $15.00 will be added to the standard calculated shipping fees. Please contact us for specific fees before placing an international order, as well as for a time frame for receiving your order. Thank You.
Do you accept custom orders? TOP
We welcome your custom orders. We can create any product of your choice using your photographs, new or vintage. Also available are custom gift sets using current products for sale on the site, or new items of your choice. We can also accommodate large orders of many of our products for wedding showers, parties or any occasion. Please contact us and we will be happy to assist you in any way we can.
Do you accept wholesale orders? TOP
Yes we do. Please see our wholesale inquiries section for detailed information and our policies on wholesale merchandise.
Do custom orders cost more? TOP
Yes, a custom order is usually a few dollars more than our regular retail price because we use specific materials you request. We will quote you a price upon inquiry.
