FAQ's


    • When will I receive my order?

    • How do I return my order?

    • What method of payment do you accept?

    • How much is shipping?

    • Do you ship internationally?

    • Do you accept custom orders?

    • Do you accept wholesale orders?

    • Do custom orders cost more?


    When will I receive my order? top

    All orders ship in the order in which they are received. We ship USPS priority and first class mail for small packages and generally your order is received in 2-6 business days. For large packages we ship USPS Parcel which takes up to 6 -14  days. Small orders shipped USPS First Class mail usually arrive in 2-6 days. For international orders we will contact you with a more accurate estimate for your delivery.

    How do I return my order? top

    All sales are final except under the following conditions; the product was grossly misrepresented, or damaged upon receipt. To return an item you must first contact us at noellegarrettdesigns@gmail.com
    Please explain the issue with the product and if it meets the above conditions we will issue you a return #. Please do not return an item without first contacting us. Shipping for returns in not reimbursed. If your item is damaged, we will be happy to exchange your product for store credit or issue a refund. Thank You!

    What method of payment do you accept? top

    We accept credit cards, personal checks or money orders as a method of payment. Your order will not ship until we receive your check/money order and it has cleared.

    How much is shipping? top

    Shipping costs are calculated using real time shipping rates and the weight of items purchased.  In the event you are overcharged we will refund you through Paypal or via check for check/money orders.

    Do you ship internationally? top

    We are happy to ship internationally. Please contact us if you have questions regarding specific fees before placing an international order, as well as for a time frame for receiving your order. Thank You.

    Do you accept custom orders? top

    We welcome your custom orders. We can create any product of your choice using your photographs, new or vintage. Also available are custom gift sets using current products for sale on the site, or new items of your choice. We can also accommodate large orders of many of our products for wedding showers, parties or any occasion. Please contact us and we will be happy to assist you in any way we can.

    Do you accept wholesale orders? top

    Yes we do. Please see our wholesale inquiries section for detailed information and our policies on wholesale merchandise.

    Do custom orders cost more? top

    Yes, a custom order is usually a few dollars more than our regular retail price because we use specific materials you request. We will quote you a price upon inquiry.